(Note that if you merely wish to stop billing, see our article for “How can I suspend billing for my cellular subscription?." There is no “penalty” for leaving an account open if billing is deactivated.)
First, log into your account at console.particle.io and perform the following:
- Remove the SIM(s) from both your account and any Products owned by the account. (Release them, don’t just Deactivate them.)
- Unclaim your Device(s) from both your account and any Products owned by the account. (Releasing a SIM does not remove the associated device from your account, and vice-versa)
- Delete all Integrations (Webhooks etc.) from your account and any Products owned by the account
Also, as necessary, be sure to back up any source files you have stored in the Web IDE.
Click on your email address in the top right and select the “Edit Account” option from the dropdown menu. You will be redirected to https://login.particle.io/account-info?redirect=https://console.particle.io/devices. Select the “delete account” option near the center-bottom of the page. You will be prompted to enter your password one more time to confirm the deletion of your account.
(Note that this action is non-reversible, so be very sure that you really want the account deleted.)
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