Learn more about stages of our hardware and software lifecycle policy here.
Particle provides an explicit minimum longevity commitment for a subset of its hardware products, as described below. In the case that a particular product is not covered by this longevity commitment, please contact the Particle sales team for support.
Upon changing the lifecycle status of a hardware SKU from GA or NRND to Deprecated, Particle will notify customers and provide the following commitment through the transition from Deprecated to End of Support:
- One year between Deprecation and Last Buy date, defined as the last date that Particle will accept POs and forecasts for affected hardware.
- Two years between Deprecation and Last Ship date, defined as the last date that Particle will fulfill orders placed prior to the Last Buy Date. Note that all orders for affected products forecasted for delivery after the Last Buy Date are non-cancellable and non-returnable (NCNR).
- Three years between Deprecation and End of Support date, where ongoing support of affected products has ended and hardware support and warranties have expired.
Note that in case of significant volume decrease, unexpected changes to component availability from upstream suppliers, or technology/manufacturing changes, a switch to a comparable product could be decided by Particle who will notify customers using the standard Particle product/process change policy (PCN).
Hardware status summary
All SKUs listed below are covered by the aforementioned longevity commitments, with their present status specified:
|Gen 2||Wi-Fi||PHNTRAYH||Photon with Headers, Tray [x50]||50||5/29/20||NRND|
|Gen 2||Wi-Fi||P0REEL||P0 Wi-Fi Module, Reel [x1000]||2,000||5/29/20||NRND|
|Gen 2||Wi-Fi||P1REEL||P1 Wi-Fi Module, Reel [x500]||500||5/29/20||NRND|
|Gen 2||2G||E350TRAY50||E Series 2G (Global), Tray [x50]||500||4/1/20||NRND||Limited customer demand|
|Gen 2||2G, 3G||E260TRAY50||Electron 2G/3G (Americas/Aus), Tray [x50]||50||4/1/20||NRND||Gen 3, LTE-ready equivalents available|
|Gen 2||2G, 3G||E270TRAY50||Electron 2G/3G (EMEA), Tray [x50]||50||4/1/20||NRND||Gen 3, LTE-ready equivalents available|
|Gen 2||2G, 3G||E310TRAY50||E Series 2G/3G (Global - E310), Tray [x50]||50||4/1/20||NRND (US/CA)||LTE-ready equivalents available (US/CA)|
|Gen 2||2G, 3G||E313TY||E Series 2G/3G (Global - E313), Tray [x50]||50||4/1/20||NRND (US/CA)||LTE-ready equivalents available (US/CA)|
|Gen 2||LTE M1||ELC402TY||Electron LTE CAT-M1 (NorAm), Tray [x50]||50||4/1/20||GA|
|Gen 2||LTE M1||E402TRAY50||E Series LTE CAT-M1 (NorAm), Tray [x50]||50||4/1/20||GA|
|Gen 3||Wi-Fi||ARGNTRAY50||Argon, Tray [x50]||500||4/1/20||GA|
|Gen 3||2G, 3G||BRN313TRAY50||Boron 2G/3G (Global), Tray [x50]||500||4/1/20||GA|
|Gen 3||LTE M1||B402MTY||B Series LTE CAT-M1 (NorAm), Tray [x50]||50||4/1/20||GA|
|Gen 3||LTE M1||BRN402TRAY50||Boron LTE CAT-M1 (NorAm), Tray [x50]||250||4/1/20||GA|
The table below lists a summary of Particle products that are in beta, deprecated, or EOL states. All other documented features of the platform should be assumed to be in General Availability unless otherwise noted.
Deprecated and EOL
|Feature name||Status||EOL date|
|Spark Core Device OS||EOL||Complete|
|Windows Mobile SDK||EOL||Complete|