FAQs
Answers to your frequently asked Particle questions.
Orders
- Where Can I Find Information About the Status of My Order?
- Can I update my order once it has been placed?
- What is Particle's Return & Refund Policy?
- What payment methods can I use at checkout?
- How do I add my VAT information to my wholesale order?
- Why Can't I Log Into My Wholesale Store Account?
Shipping
General Knowledge
- Pricing FAQ
- How Can I Source Debug Logs from My Tracker SoM / Tracker One?
- How Do I Find My Device's Device OS Version
- Understanding My Data Consumption
- What Cellular Carriers Are Available In My Region?
- Product Lifecycle Policy and Status