FAQs
Answers to your frequently asked Particle questions.
Orders
- What is the standard manufacturing lead time for the out-of-stock item that I want to purchase?
- Can I update my order once it has been placed?
- What is your return & refund policy?
- What payment methods can I use at checkout?
- How do I add my VAT information to my wholesale order?
- Why can't I log into my wholesale store account?
Shipping
General Knowledge
- Product Lifecycle Policy and Status
- Long Term Support (LTS) Releases
- Particle MVP Program
- How can I change my Particle User ID?
- What is the proper process for deleting my Account?
- What should I do if I'm locked out via 2FA?