FAQs
Answers to your frequently asked Particle questions.
Orders
- What is the standard manufacturing lead time for the out-of-stock item that I want to purchase?
- Can I update my order once it has been placed?
- What is your return & refund policy?
- What payment methods can I use at checkout?
- How do I add my VAT information to my wholesale order?
- Why can't I log into my wholesale store account?
Shipping
General Knowledge
- Troubleshooting Webhook/Integration Issues
- How Can I Source Debug Logs from My Tracker SoM / Tracker One?
- How Do I Find My Device's Device OS Version
- Understanding My Data Consumption
- What Cellular Carriers Are Available In My Region?
- Product Lifecycle Policy and Status