Popular Guides and Tutorials

• Questions About My Order / My Wholesale Store Account

  • What Is Your Return & Refund Policy?
  • What Shipping Options Do You Offer?
  • Why Can't I Log Into My Wholesale Store Account?

• Questions About My Particle Account

  • How Do I Cancel Billing?
  • How Do I Delete My Account?
  • How Can I Change My Particle User ID?
  • How Should I Set Up 2FA for My Particle Account?
  • What Should I Do if I'm Locked Out via 2FA?

• Technical FAQ

  • How Do I Find My Device ID?
  • How Do I Find My Device's Device OS Version?
  • How Can I Transfer My Device to Another Account?
  • Workbench/CLI Troubleshooting Guide
  • How Can I Set Up My Argon or Boron via USB?
  • What Cellular Carriers are Available in my Region?
  • Understanding My Data Consumption
  • How Can I Set Up My Cellular Device With a 3rd Party SIM?

• Technical Troubleshooting

  • Webhooks/Integrations Troubleshooting Guide
  • WiFi Connectivity Troubleshooting Guide
  • Cellular Connectivity Troubleshooting Guide
  • SIM Activation/Deactivation/Data Limit Troubleshooting
  • Device Blinking Red, Yellow, or Frozen/No LED
  • Device Blinking Dark Blue
  • Device Blinking Cyan
  • Device Breathing Cyan But Cannot Connect
  • Identifying Damaged Hardware